While robbing a bank Benny took Brian the teller hostage. Discuss the 14 guidelines that should be used during hostage negotiations on page 243. Stabilize and contain the situation.·Select the right time to make contact.·Take your time when negotiating,·Allow the subject to speak, it is more important to be a good listener than a good talker.·Don’t offer the subject anything.·Be as honest as possible; avoid tricks.·Never dismiss any request as trivial.·Never say “No.”·Soften all demands.Develop a plan that utilizes each guideline for the victim™s safe return.
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