criminal law

While robbing a bank Benny took Brian the teller hostage. Discuss the 14 guidelines that should be used during hostage negotiations on page 243.  Stabilize and contain the situation.·Select the right time to make contact.·Take your time when negotiating,·Allow the subject to speak, it is more important to be a good listener than a good talker.·Don’t offer the subject anything.·Be as honest as possible; avoid tricks.·Never dismiss any request as trivial.·Never say “No.”·Soften all demands.Develop a plan that utilizes each guideline for the victim™s safe return.

Loyalty programs and Customer complaints

1. Customer Loyalty ProgramsHow much is a customer worth over a lifetime of buying? The text in Chapter 12 tells us the longer a customer purchases from a services organization, the more valuable the customer to the success of the organization. Is it any wonder organizations have designed customer loyalty programs to ensure the customer stays? Identify at least two types of customer loyalty programs and assess their effectiveness, including specific examples of each.2.  Handling Customer ComplaintsAlthough customer complaints are commonly dreaded, the feedback from the customer can actually give the services organization an opportunity to improve its quality of services and build customer loyalty. The manner in which a complaint is handled, however, will determine whether or not such a positive outcome is achieved.  Discuss what customers want once a complaint has been made, and the steps the services organization can take to ensure a positive outcome. Illustrate your comments with a specific example of a complaint that you have made or received (or seen made or received) and how it was handled. Did it have a positive outcome?

Sales Forecasting

Greetings,I have an assignment in Budget and Forecasting where I need a budget proposal template doc. and a budget proposal workbook .xlsx.  I am sending everything i ahve completed but need help to close out this assignment.  I would like this by May 22, 2013.  I am sending the url where the documents are located.  I just the deliverables completed.

Resource Review

Greetings Mecylljamila,I am requesting your service in the completion of my Resource Review.  The completion date will be on May 25, 2013.  I have attached the url to my course project.  You will see the requirements for the course review.

Final Paper

Based on the topic”How have women’s lives, roles,& statuses varied & changed overvarious early world history eras & culture areas? Be sure to cover @ least4 different periods/areas-Must be 8-10 doublespaced pages in length formatted APA-Must begin with anintroductory paragraph that has a succinct thesis statement-Must address the topicof the paper with critical thought-Must end with anconclusion that reaffirms the thesis-Must use @ least 4scholarly resources (2 from Ashford Library)-Must document allsources in APA style-Must include aseparate reference page formatted APADue on May 26, 2013

Hostage negotiation tactics

While robbing a bank Benny took Brian the teller hostage. Discuss the 14 guidelines that should be used during hostage negotiations on page 243. Guidelines are Stabilize and contain the situation.·Select the right time to make contact.·Take your time when negotiating,·Allow the subject to speak, it is more important to be a good listener than a good talker.·Don’t offer the subject anything.·Be as honest as possible; avoid tricks.·Never dismiss any request as trivial.·Never say “No.”·Soften all demands.·Never set a deadline: try not to accept a deadline.  If a deadline is set, let it pass without comment if possible.·Do not make alternative suggestions.·Do not introduce outsiders (non-law enforcement) into the negotiation process.·Do not allow and exchange of hostages, especially for not exchange a negotiator for a hostage.·Avoid negotiating face to face.Stabilize and contain the situation.·Select the right time to make contact.·Take your time when negotiating,·Allow the subject to speak, it is more important to be a goodlistener than a good talker.·Don’t offer the subject anything.·Be as honest as possible; avoid tricks.·Never dismiss any request as trivial.·Never say “No.”·Soften all demands.·Never set a deadline: try not to accept a deadline.If a deadline is set, let it pass without comment if possible.·Do not make alternative suggestions.·Do not introduce outsiders (non-law enforcement) into thenegotiation process.·Do not allow and exchange of hostages, especially for not exchangea negotiator for a hostage.·Avoid negotiating face to face.